Shipping & Returns

Shipping policy

1.We ship the items you ordered via Air International Express Company,5-7 business days usually.

2.Our goal is to process all orders ASAP. Please allow 1-2 business days for your order to be processed. After payment was received, we will ship out your orders timely. We always do our best to help you save your time and money.

3. You can contact us for tracking number which is available within 36 hours.

4.Please feel free to place orders on our website. We have sufficient products in stock.. For orders more than 10pcs, we can offer wholesale price save more for your business.

5.We are a professional online dealer. Delivery times are based on the day your order was shipped and can typically take 2 additional business days. We guarantee that your order will be shipped and delievered right to your door.

Return and Exchange policy

We would like to provide you 100% satisfaction. If you want to return your items, there are some steps you need to follow.

1.Please contact us to confirm returning shipping address before sending the items back.
2.All items sent back to us should be in their original condition (i.e. not altered or washed, with all tags attached).
3.All ordered items are the right items you pick here.
4.You need to know if you return right items for a refund, all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
5.We are sorry, but we will not cover the shipping cost of returns or exchanges of right order package.you need to be responsible for the shipping and handling costs.When we receive your return, we will refund you. Please allow several business days for the refund to be processed.

Order Cancellation

If you want to Cancel an order, you must be requested before the order has been dispatched.we always process all orders timely within 6-8hours after orderss placing.

Customer services E-mail:specials-shoes@hotmail.com
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